Privacy Policy
Cycling Café CIC
Last updated: 05th April 2026
- Who We Are
Cycling Café CIC (“we”, “us”, “our”) operates this website to promote and recognise cyclist-friendly cafés across the UK.
- Legal name: Cycling Café CIC
- Company number: 14989591
- Registered in: England & Wales
- Registered office: 7 Mather Close, Middlewich, CW10 9PP
- Contact email: daniel@bestcyclingcafes.co.uk
- Website: www.bestcyclingcafes.co.uk
Cycling Café CIC is a Community Interest Company (CIC).
We are the data controller for the purposes of UK data protection law.
- The Data We Collect
We collect limited personal data through this website.
2a. Information You Provide
When you contact us via our contact form or by email, we may collect:
- Your name
- Business name (if applicable)
- Email address
- Telephone number (if provided)
- The content of your message
We use this information to respond to your enquiry and manage communications.
2b. Café Listings & Business Information
Our website includes a map displaying recognised cafés and, where applicable, the presence of defibrillators.
Information displayed may include:
- Café name
- Business address
- Opening hours
- Facilities (e.g., bike racks, defibrillator presence)
- Photographs
Most listing information relates to business data rather than personal data.
2c. Photographs
We may publish photographs of cafés which may include identifiable individuals such as café staff, cyclists, or customers.
Where images are supplied by a café, the submitting party confirms that:
- They have the right to provide the image;
- Appropriate consent has been obtained from any identifiable individuals;
- The image does not infringe third-party rights.
If you appear in a photograph on our website and wish for it to be removed, please contact us at daniel@bestcyclingcafes.co.uk and we will review the request promptly.
2d. Technical & Usage Data
When you visit our website, we may automatically collect limited technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
This is collected through cookies and similar technologies.
Please see our Cookie Policy for more details.
Analytics
We use Google Analytics to analyse how visitors use our website. Google Analytics collects information such as pages visited, time spent on the site, and general location data.
This information is anonymised and used to improve our website and user experience.
Google Analytics is only activated where users have given consent via our cookie banner.
2e. Offline Membership Sign-Ups
Cafés join Cycling Café CIC offline using a tablet sign-up process and Direct Debit instruction.
We do not collect or store bank details through this website.
Direct Debit information is processed via our authorised Direct Debit provider and/or bank process.
We may receive confirmation of membership status and payment status but do not store full bank account details on our website systems.
2f. User Reviews
When you submit a review on our website, we may collect the following information:
- Your name (as provided)
- Your email address
- The content of your review
- Any rating or feedback submitted
Reviews are displayed publicly on our website. Your name may be shown alongside your review, but your email address will never be published.
We use this information to:
- Publish and manage reviews on our website
- Maintain the quality and integrity of our platform
- Moderate and remove inappropriate or non-compliant content
All reviews are subject to moderation and may be approved, edited, or removed in accordance with our Review Policy.
The lawful basis for processing this data is our legitimate interests in operating and maintaining a user review platform.
- How We Use Your Data
We use personal data to:
- Respond to enquiries
- Manage café listings
- Publish and update café information
- Operate and improve our website
- Maintain site security
- Administer membership relationships (where applicable)
- Comply with legal obligations
We rely on legitimate interests and, where applicable, contractual necessity as our lawful bases for processing.
- Defibrillator Information Disclaimer
Where we indicate that a café has a defibrillator, this information is provided for general guidance only.
We do not guarantee:
- Availability at any specific time
- Accessibility
- Operational condition
- Ongoing maintenance
Users should always follow emergency services guidance in the event of an emergency.
- Data Sharing
We may share personal data with trusted service providers, including:
- Website hosting providers
- StoreLocatorWidget (map service provider)
- IT and system providers
- Professional advisers (legal/accounting)
- Authorities where required by law
We do not sell personal data.
- International Transfers
If any service providers process data outside the UK, appropriate safeguards are implemented in accordance with UK data protection law.
- Data Security
We implement appropriate technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or loss.
However, no system is entirely secure.
- Data Retention
We retain personal data only as long as reasonably necessary for the purposes described in this policy.
Enquiry data is typically retained for up to 12–24 months.
Membership and financial records (where applicable) may be retained in line with UK accounting and legal requirements (generally up to 6 years).
- Your Rights
Under UK data protection law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion (where applicable)
- Object to processing
- Request restriction of processing
- Withdraw consent (where applicable)
To exercise your rights, please contact us at daniel@bestcyclingcafes.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
- Third-Party Links
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
- Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.